Hydraulink trendsetter doubles his commitment to service excellence with new Bayside Brisbane franchise

One of the pioneers of the Hydraulink hose and fittings organisation in Queensland has backed the success formula of the of the expanding national network by taking up a neighbouring franchise, in the Bayside district of Brisbane.

Martin Smith – who has more than tripled the size of his existing distributorship  in Brisbane North over the past nine years – has joined with his business partner Andrew Schuler to extend the range of Hydraulink services available to Bayside businesses seeking the same world standards of safety, compliance, cost-efficiency, and operational uptime.

“Brisbane North already has major resources in Brisbane, with a strong engineering home base, established contractors, and a fleet of six vehicles giving 24/7 service. This will be further expanded with more vehicles and resources to back the local knowledge of  Hydraulink Bayside’s  Andrew Richardson, who is widely respected in the area,” he said.

Hydraulink hose and fitting services are used by machinery ranging from forklifts and trucks, through to major civil engineering, primary industry, construction, logistics, manufacturing, warehouse, materials handling, and heavy machinery including tractors, graders, scrapers, bulldozers, diggers, and cranes, including wheeled and tracked equipment. The Hydraulink network – trading under the corporate signature “Best Under Pressure” – now includes 150 service points throughout Australia priding themselves on high ongoing standards of training and product, extensive machinery knowledge, and being able to deliver uniformly high standards of work across single businesses and machines, through to multiple sites and machinery fleets.

Queensland Experience

Martin Smith has long Queensland experience with the Hydraulink network and the opportunities for its can-do franchise operators, who are selected for their knowledge, enthusiasm for customer service – and willingness to continuously advance skill sets in a fast-moving area of business. He has worked in association with the Hydraulink network for more than 25 years, establishing the brand in Queensland in 1998 and seeing it grow into a State network extending from Brisbane to Cairns.

“Every market we serve is different – the customer bases in Brisbane North and Bayside are very different – but what they all respect is a commitment to service by people who know their machinery and can deliver the same standards of service and supply excellence over a broad spectrum of jobs.

“Compliance, safety, and traceability of work are so important to businesses today, who want the peace of mind of dealing with trusted local people who adhere to national and world standards of quality and cost-efficiency. World standards of work, coupled with strong knowledge of the needs of the local market, has been part of our success formula from day one, and will be extended throughout our Hydraulink Bayside services.”

Hydraulink National Franchise Manager Wayne Abbott said Queenslanders such as the clients served by Martin Smith appreciate quality service personnel who can be relied on to do consistently good jobs, first time, at a fair price.

“All members of the Hydraulink family of franchise operators – exemplified by Martin – demonstrate deep practical knowledge that engenders confidence and trust that fosters ongoing business relationships of benefit to all involved.”

Hydraulink and Hydraulink CCR have 14 company-owned sites in Australia, 135 network partners, and 150 service vehicles offering 24/7 onsite and mobile services to both smaller individual companies and some of the largest companies in the country.